(April 2019)
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The Insurance Services Office (ISO) Commercial General Liability (CGL) Coverage Forms are extremely broad. They insure the bodily injury, property damage, and personal and advertising injury liability exposures of a variety of commercial businesses, enterprises, and ventures. Their broad nature eliminates having to select and group individual or specific hazards, with the resulting potential gaps in coverage.
There are two ISO CGL Coverage Forms. CG 00 01 is the Occurrence
Coverage Form. It covers liability or damage losses that occur during the
policy period, regardless of when the insurance company is notified of the loss
or claim. The key to this coverage approach is when the loss occurs.
CG 00 02 is the Claims-Made Coverage Form. Coverage triggers by the
actual filing date or receipt of the claim. It handles any covered loss or
claims filed during the policy period. A retroactive date is often used to
restrict how far back an occurrence can happen. Claims-made coverage then applies
to claims made during the policy period but only for occurrences that took
place after the retroactive date.
Related Article: Compare: ISO Commercial General Liability
Coverage Forms: CG 00 01 (Occurrence Basis) to CG 00 02 (Claims-Made Basis)
CG 00 01–Commercial General Liability Coverage Form–Occurrence Basis is
analyzed first. At the end of this article, a summary analysis of CG 00
02–Commercial General Liability Coverage Form–Claims-Made Basis is provided that
addresses only the differences between it and CG 00 01.
This analysis is of the 04 13 edition of these coverage forms. Changes
from the 12 07 editions are in bold
print.
Related Article: ISO Commercial General Liability
Coverage Forms Archive contains analyses of previous editions.
This coverage form begins by stating that certain of its provisions
restrict coverage. It encourages the named insured to carefully read the
coverage form in order to understand each party’s rights and duties and to
determine what is covered and not covered. It also points out that the terms “you
and your” refer to the named insured and that an insured is any person or
entity that qualifies as such under Section II–Who Is an Insured. The terms “we,
us, and our” refer to the insurance company that provides the coverage.
Reference is made to Section V–Definitions because understanding the
definitions is critical to understanding the coverage form.
1. Insuring Agreement
a. The insurance company agrees to pay amounts the insured is legally
obligated to pay as damages for bodily injury and property damage that this
insurance covers. It also has the right and duty to defend the insured against
any suit that seeks those damages. However, this right and duty is only for
those suits that seek damages covered by this insurance.
The insurance company can investigate any loss and settle any claim or
suit that results at its discretion, but the amount it pays as damages is
limited as described under Section III–Limits of Insurance. Its right and, more
importantly, its duty to defend ends when the limit of insurance that applies to
pay judgments and settlements under Coverage A or Coverage B or medical expenses
under Coverage C has been exhausted. The insurance company has no other obligation
or liability to pay sums or perform acts or services except for those
specifically listed and described under Supplementary Payments–Coverages A and
B.
Examples:
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Note: The payments must actually be made or deposited with the court before the obligation to defend ends.
Related Court Case: Defense Obligation Ended When Court Determined Insurer Did Not Have Duty to Indemnify for Contamination
b. Coverage applies to bodily injury and property damage subject to both of the following:
· Is caused by an occurrence that takes place in the coverage territory
· Occurs during the policy period
Example: Charlie's Custom
Machinery has an operation in Ireland that both manufactures and
distributes his products. There is no coverage for loss or injury in Ireland
because of the definition of coverage territory. However, Charlie
manufactures some products in the United States and sells them in Ireland.
Loss or injury from these products meets the definition of covered territory
as do loss or injury from products manufactured in Ireland that Charlie
distributes in the United States. |
Coverage applies only if, prior to the policy period, none of the following knew that the property damage or bodily injury had occurred:
Example: On 08/01/19, Keith’s Excavating Company taps the gas line on Kingsley Drive. This results in gas escaping from the line. Paul operated the backhoe at the time and was new on the job. He knew that he caused some damage but did not notify anyone for fear of losing his job. Keith’s policy period is 09/01/19 to 09/01/20. A gas line explosion occurs on Kingsley Drive on 10/01/19. The investigation reveals the damage to the gas line and Keith is sued for contributing to the 10/01/19 explosion. Because no one at Keith’s, in a position of responsibility, knew about the prior year’s property damage, the current policy period’s coverage responds to the 10/01/19 claim. |
If any of the parties described above knew about any bodily injury or property damage than any continuation, change, or resumption of such bodily injury or property damage during or after the policy period, is also considered to have been known before the policy period.
Example: Continuing the example above, this time Paul tells Keith what he did. Keith notifies the gas company to alert it to the problem. The gas company agrees to investigate and adds it to the stack of items to check. When the explosion occurs, Keith’s current policy does not respond because of the prior incident. However, the policy that covered the prior period should respond. |
c. Bodily injury or
property damage that occurs during the policy period but that is unknown by the
parties described above, prior to the policy period to have occurred includes
any continuation, change, or resumption after the current policy period ends.
Example: Speedy Plumbing
sends Charlie to install a hot water heater in a vacant unit in the Golden
Heights Apartment building. Charlie does not close the faucet properly when
he leaves. Because the unit is vacant, nobody notices the constant drip that
occurs until the ceiling of the unit below it collapses. Speedy Plumbing’s
coverage runs from 10/01/19 to 10/01/20. Charlie installed the water heater
on 09/15/19 and the ceiling collapsed on 10/30/19. The policy that runs from 10/01/19
to 10/01/20 pays the loss. On 10/15/20, the tenant in the previously vacant
unit falls through the floor of his unit into the one below it. The claims
adjuster determines that the water leak weakened the floor joists and Speedy
Plumbing is sued again. While the injury occurs on 10/15/20, the policy that
ran from 10/01/19 to 10/01/20 responds because this injury is a continuation
of the prior loss. |
d. Bodily injury or property damage is
considered known at the earliest date when any of the parties defined above:
Related Court Case: Known Injury or Damage Not Excluded in
Continuous or Progressive Damage Loss
e. Bodily injury damages
include damages that any person or organization claims for care, loss of
services, or death that results from the bodily injury at any time.
2. Exclusions
This insurance coverage does not apply to any of the following, except
as noted:
a. Expected or Intended Injury
Coverage does not apply to bodily injury or property damage that is
either expected or intended by the insured. There is one exception. Any bodily
injury that is the result of reasonable force being used to protect persons or
property is covered.
Note: The primary reason for this exclusion is to keep the insurance company
from becoming involved with non-accidental losses. This exclusion is in the
public interest to make sure that the insured is not using the insurance
coverage as cover for gain (such as theft), to inflict injury on a competitor,
as an instrument of revenge, or to cause any other intentional harm.
This exclusion's wording continues to be challenged and interpreted by
the courts, especially in cases where the action was intentional but the type
and extent of injury or damage that resulted was not.
Related Article: Expected or Intended Injury Exclusion
Related Court Cases:
Intentional Damage Exclusion Barred Claims Against Liability Insurer of Store Owner
Insured’s Intended Damage Not Covered
Expected or Intended Injury Exclusion Did Not Apply to Bar
Patron's Injuries
Does Masseur's Sexual Impropriety Constitute "Bodily
Injury"?
b. Contractual Liability
There is no coverage for bodily injury or
property damage in cases where
the insured must pay damages based on its having assumed liability in a
contract or agreement. However, coverage does apply to liability for damages under
either of the following circumstances:
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Example: Wally's Winery owns
the building it occupies for its wine tasting and sales operations. Wally
leases some extra space in the building to Delicate Patterns, a fine
glassware shop. Delicate Patterns insists that Wally guarantee in the written
lease that the premises is safe and meets all life safety regulations and
requirements. Coverage applies to this requirement because Wally is
responsible and liable for it anyway, whether it is written into the contract
or not. |
o The cost of that party's defense is assumed in the same insured contract
o The fees and expenses are associated with damages that this insurance covers
Note: It is very important to note that while the
defense expenses are part of the coverage provided, they are paid within the
limits of the policy. This means that every dollar spent defending the case
will reduce the amount of limits available to pay for the loss by a dollar.
However, Supplementary Payments–Coverages A and B may cover payment for defense
expenses related to damages assumed under an insured contract or agreement
outside the limit. The indemnitee portion of the Supplementary Payments section
should be reviewed to determine when defense of an indemnitee and payment of
those expenses is included outside the limits.
Example: Millie falls at Delicate Patterns and
sues Wally’s Winery and Delicate Patterns. Delicate Patterns claims coverage
under Wally’s policy. Wally’s insurer assumes the duty of defending both. The
suit against Wally is settled for $125,000 and the suit against Delicate is
settled for $150,000. The defense cost for Delicate is $200,000: Scenario 1: If Delicate’s suit is handled based on the conditions
described in Supplementary Payments, the total of $275,000 is charged against
the policy occurrence and aggregate limits. The $200,000 defense cost is paid
without impacting any limits. Scenario 2: If Delicate’s suit is not handled as described in
Supplementary Payments, a total of $475,000 is charged against the policy
occurrence and aggregate limits. |
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c. Liquor Liability (04
13 changes)
The insurance company does not pay for bodily injury or property damage that any insured may be liable for because of any of the following:
Related Article: 270.6-11, Liquor and The ISO Commercial General
Liability Coverage Forms
Related Court Cases:
CGL Policy's Liquor Exclusion Inapplicable to Sales During
Festival
Liquor Liability Exclusion Held Applicable to Nonprofit VFW
Post
Liquor
Liability Suit Based on Failure to Restrain Patron Did Not Circumvent Exclusion
The following significant
changes are in the 04 13 edition:
Any of the actions described
above may result in an occurrence. In that case, there is also no coverage if
any of the following claims related to that occurrence are brought against the
insured:
Related Court Case: Bar Owner’s
Negligence Could Not Be Separated From Liquor Liability Exclusion
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Example: Bubba applies for a bartending position at
Buster’s Brewskies and tells Buster he has already taken TIPS training.
Buster hires him on the spot and does not schedule TIPS training. Buster
serves Barbie beers even though she is visibly intoxicated. Barbie leaves,
starts her car, drives off, and strikes a pedestrian. The pedestrian sues her
and Buster’s Brewskies. The argument is that Buster is negligent because he
did not properly hire, and train, Bubba and his lack of TIPS trainings is
proof of the negligence. Because of this addition to the exclusion, liability
for such negligence is now explicitly excluded. |
270_C397, Can Insurer Duck Liability for
Drunk-driving Deaths?
Example: Buster’s Brewskies uses a local taxi service to provide rides home for intoxicated customers. Beulah takes advantage of this service but is injured when the driver turns the wrong way on a one-way street and strikes an oncoming vehicle. Beulah sues Buster’s Brewskies because it hired a cut-rate taxi service that did not verify licenses or prior violations. |
This exclusion does not apply if the named insured is not in the
business of manufacturing, distributing, selling, serving, or furnishing
alcoholic beverages.
Examples:
Both examples are
covered if bodily injury or property damage occurs as a result of consuming
alcoholic beverages. |
On the other hand, consider this:
Example: Harry's Hard
Rock Malt Manufacturing, Inc. sponsors a fundraiser by holding a
Casino Night. The event includes betting and gambling opportunities and
charges are made for the food and alcoholic beverages. Harry does not obtain
the proper permits and licenses required for the function. Iggy was served
alcoholic beverages, was injured on his way home and claimed the injuries were
due to the liquor served. Iggy’s injuries are not covered because Harry is in
the business of manufacturing alcohol and this situation was subject to several
state and local statutes and ordinances. |
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The named insured may not serve alcoholic beverages but does allow
others to bring such beverages onto its premises. In that case, this exclusion
does not apply even if a license is required to operate this way. This named
insured is not considered such a liquor-related business even if it charges a
fee to consume the beverages on the premises.
Example: Jersey Set-ups is a pizza parlor and billiards hall.
Jersey cannot obtain a liquor license because of past indiscretions but its
patrons demand the right to drink while on premises. Jersey reaches a
compromise. It will sell “set-ups” and its patrons can bring any alcohol they
like to add. There is also a refrigerator on premises where regulars keep
their beer. Jersey Set-ups is not subject to the liquor exclusion because of
this new language. |
Note: CG 24 08–Liquor Liability provides limited liquor liability coverage by deleting the liquor liability exclusion.
Related Article: ISO Commercial General Liability Coverage Forms Available Endorsements and Their Uses
Another way to cover an
insured's liquor liability exposure is through separate Liquor Liability
Coverage. The two ISO Liquor Liability
Coverage Forms are CG 00 33–Liquor Liability Coverage Form (Occurrence Basis)
and CG 00 34–Liquor Liability Coverage Form (Claims-Made Basis).
Related Article: CG 00 33 and CG 00 34–Liquor Liability
Coverage Forms Analysis
d. Workers Compensation and
Similar Laws
There is no coverage for any requirement or obligation of the insured
imposed by laws such as workers compensation, disability benefits, unemployment
compensation, and others.
Note: The intent of this exclusion and the Employers Liability exclusion is to
eliminate the possibility of the insured being indemnified under this coverage
form for an injury that workers compensation or employers’ liability policies
cover.
Related Court Case: Employee Injury Exclusion Could Not Be Waived When Employer Failed to Carry Workers Compensation Insurance
e. Employers Liability
Bodily injury to an employee of the insured as a result of his or her
employment by the insured or while that employee is performing duties that are
in support of the insured’s business is excluded. Bodily injury to the spouse,
children, parents, brothers, or sisters of that employee as a consequence of
his or her bodily injury is also excluded.
This exclusion applies whether the insured is liable because it is the
employer or for any other reason.
Example: Justin, an employee of Metal Part, Inc.
is repairing a machine that is manufactured by Metal Part. He is injured and
sues Metal Part, Inc., not as his employer but as the manufacturer of the
machine. This exclusion continues to apply, and the insurance company will
not defend the action. |
The exclusion applies whether it must share damages with or repay
someone else who must pay damages because of the injury.
Example: Justin, in the above example, also sues
Pembrake who regularly services the machine that injured him. Pembrake is
found liable for the injury but Metal Part is found primarily liable.
Pembrake will not be compensated from this coverage form for any of its
payments or costs. |
However, it does not apply to liability the insured assumes under an
insured contract.
This clarification is especially important because contractors,
subcontractors, independent contractors, or leased employees are being used to
an increasing extent and there is uncertainty about who is responsible for
their injuries.
Note: Coverage for employers’ liability is
provided under the Workers Compensation Policy in most states.
Related Article: WC 00 00 00 B–Workers Compensation and
Employers Liability Insurance Policy Analysis
However, monopolistic states provide only workers compensation coverage
and do not provide employers’ liability coverage. This results in a significant
gap in coverage for the insured. Many insurance companies in such states have
developed manuscript or company coverage forms or utilize recently developed
state-specific ISO endorsements that add employers’ liability coverage to the
CGL Coverage Forms.
Related Articles:
Workers Compensation Monopolistic State Funds
Stop Gap–Employers’ Liability Coverage
f. Pollution
Pollutants are defined in the definitions section as irritants or contaminants that
can be solid, liquid, gaseous, or thermal. Smoke, vapor, soot, fumes, acids, alkalis,
chemicals, and waste are listed as examples. The term waste specifically includes
materials that are intended to be recycled, reconditioned, or reclaimed.
(1) Coverage does not
apply to any bodily injury or property damage that arises because pollutants
have been discharged, dispersed, seeped, migrated, released, or if they have
escaped. The events may have actually occurred or may have been alleged or were
threatened. The exclusion applies under the following circumstances:
(a) At or from any location,
site or premises that the insured ever owned, occupied, rented, or had loaned
to it. There are four exceptions:
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Example: The Jones family continues to occupy a
unit in an apartment building being renovated because the work takes place on
the other side of the building. The entire family becomes ill from fumes
released by a faulty water heater. The illness leads to permanent injuries
and the family sues its landlord. The landlord’s CGL Coverage Form
insures the bodily injury the family sustained because it resulted from a
faulty heating unit used to heat the apartment building. The family also
claims that its pet dog and cat died because of the fumes. Damages from those
deaths are not covered because the exception does not apply to property
damage. |
Example: G.K. Properties hires
D&L Contracting to construct a storage shed on its owned property. Their
contract agreement requires that G.K. be added as insured on D&L’s CGL
Coverage Form for the duration of the building project. During construction, a
pollution release occurs that damages a neighboring business. That business
sues G.K. and G.K. turns the suit over to D&L to handle under its CGL
Coverage Form. Coverage applies if D&L is found liable. |
Example: ChemTec, the named insured, is a chemical research
facility. During a research project, a major fire destroys ChemTec’s
premises. Toxic chemicals released during the fire in a black cloud that
hovers over adjacent neighborhoods causes several people to become ill. The
CGL Coverage Form covers the injuries to those persons. |
(b) At or from any
location or site used to handle, store, dispose of, process, or treat waste.
This applies regardless of who was involved with the waste-related activity.
(c) That were
transported, handled, stored, treated, disposed of, or processed as waste. This
applies only if the insured or someone the named insured is legally responsible
for was involved with the waste-related activity.
(d) At or from any
location or site where any insured is performing operations if it brings the
pollutants to the location or site as a part of those operations. This also
applies to contractors and subcontractors working for any insured and bringing
pollutants to the site. There are three exceptions:
Examples:
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Examples:
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(e) At or from any location or site where any insured performs operations that involve pollutant testing, monitoring, cleaning up, removing, containing, treating, detoxification, neutralization, response, or assessment in any way. This exclusion also applies if contractors or subcontractors that work on an insured's behalf perform these operations.
(2) Coverage does not
apply to any loss, cost, or expense that arises out of any:
(a) Request, demand,
order, or statutory or regulatory requirements the insured must comply with
regarding the effects of pollutants. These may involve the insured or others
testing for, monitoring, cleaning up, removing, containing, treating, detoxifying,
neutralizing, responding to, or assessing those effects.
(b) Claim or suit by or on behalf of a governmental authority for damages due to testing for, monitoring, cleaning up, removing, containing, treating, detoxifying, neutralizing, responding to, or assessing the effects of pollutants in any way
Item f. (2). does not apply to any liability for property damage the insured would have even if any of the above hadn’t been required or subject to a government authority.
Pollution coverage can be provided to varying degrees by the following:
Related articles:
ISO Commercial General Liability Coverage Forms Available Endorsements and Their Uses
Pollution Exclusion and Limited Coverage
CG 00 42–Underground Storage Tank Policy Analysis
A separate pollution policy should be considered if additional pollution
liability coverage is needed.
Related Court Cases:
Paper Recycler Fire Damages
Excluded
Estate Challenges Pollution
Exclusion in Carbon Monoxide Deaths
Pollution Exclusion Deemed
Ambiguous So Coverage Applies
Pollution Exclusion Applied
Although Pollution Was Caused by Former Owner
Pollution Exclusion Ambiguous
Regarding Permitted Emissions
g. Aircraft, Auto, or Watercraft (04 13 change)
Coverage does not apply to bodily injury or property damage when it arises
out of owning, maintaining, using, operating, loading, unloading, or entrusting
to others any aircraft, auto, or watercraft. This exclusion applies if any
insureds owns, operates, rents, or has loaned to it the aircraft, auto or
watercraft and applies even if a claim is due to any insured being negligent or
engaged in wrongdoing in supervising, hiring, employing, training, or
monitoring of others.
Example: A watercraft the insured owns and rents to its clients
for pleasure use is not properly maintained and a client is injured when the
watercraft sinks. Coverage does not apply to the injury. |
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This exclusion has five exceptions. It does not apply to:
Example: Ollie at Ollie's
Oriental Grill rents a 22-foot-long pontoon boat for an afternoon
sales presentation and cooks appetizers on a small charcoal grill. The grill
causes a fire. The guests move to the other side of the boat to get away from
the fire, but the weight shift causes the boat to tip and several guests fall
into the water. A few are injured. Coverage applies but the pontoon boat's
owner will also be involved in any subsequent lawsuits. |
Example: Ollie's Oriental
Grill arranges for valet parking during a dinner it hosts for its top
customers at its location. One of the valets inadvertently puts a car he is
parking in reverse and pins a woman walking behind it against another
vehicle. Coverage applies to the woman's injuries. |
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Example: Ollie charters an emergency flight to meet an important client and the charter company requires him to sign a hold-harmless agreement. |
The 04 13 edition deleted the words “in the
state” before “where it is licensed” in the prior edition with respect to
licensing and garaging locations.
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Example: An all-terrain vehicle (ATV) is required to be licensed. A pulley welded to the back of it used to pull a log suddenly swings the log and strikes a person passing by. Coverage applies in this case because the pulley's operation caused the accident, not the ATV. |
Example: The well-drilling
equipment mounted on a truck chassis accidentally strikes and damages the
side of a building while maneuvering into position over a well. Coverage
applies to the building damage because the equipment operation caused the
damage. |
Related Articles:
CA 00 01–Business Auto Coverage
Form Analysis
Aircraft Insurance Coverage
Analysis
ISO Commercial General Liability
Coverage Forms Available Endorsements and Their Uses – See the paragraph on CG
24 12 Boats that is available to delete this exclusion and extend coverage for
certain boats.
Related Court Cases:
Injury from Truck Damage to
Sidewalk Held Not Within Automobile Exclusion
Does Auto Exclusion Apply to
Negligent Driver?
Business Liability Policy Cannot
Be Construed as Automobile Policy
h. Mobile Equipment
This is actually two separate exclusions put together as one, but both
apply to mobile equipment.
Example: Conan's
Construction uses one of its owned trucks to haul a large crane on a trailer
to a job site. The trailer hitch snaps, the trailer overturns, and several
vehicles following behind are damaged. The CGL Coverage Form excludes the
damage to those vehicles but the auto policy should respond. |
Example: Perry and Josh are bored; they are waiting
for the subcontractors to arrive. They suddenly get the brilliant idea to
race their bulldozers. Perry miscalculates and exits onto the road striking
an oncoming vehicle. Coverage applies to the damage Perry’s bulldozer causes
because the racing was a spontaneous, not pre-arranged, event. |
Related Article: Compare: Mobile Equipment: ISO Commercial
General Liability to ISO Business Auto Liability
i. War
There is no coverage for bodily injury or
property damage caused directly or indirectly in any way by war, undeclared war,
and civil war, including warlike action by a military force. This exclusion
also applies to actions a government takes to prevent or defend against an
expected or actual attack by any government or other authority that uses
military personnel or agents. It also applies to rebellion, revolution,
insurrection or unlawful seizure of power, and the action the government takes
to prevent or defend against any of these.
j. Damage to Property
The insurance company does not pay for property damage to:
(1) Property the named insured owns, rents, or
occupies.
An interesting part of this exclusion is that
costs or expenses the named insured or any other party incurs to repair,
replace, enhance, restore, or maintain such property for any reason are excluded
even if these were undertaken to prevent injury to persons or damage to
property of others. This part of the exclusion seems more like a condition than
an exclusion.
Example: Meryl received recommendations from her
insurance company that will reduce the chance of liability loss. She is
excited and immediately hires contractors to make the improvements. She then sends
the bill to her insurance company. She is very disappointed to discover that
she will not be compensated for her loss prevention measures. |
(2) Premises that the named insured sold, gave
away, or abandoned. This applies only when the property damage arises out of
any part of those premises.
Example: Mary bought a two-story building that Phil
had owned and used for 10 years. She moves her personal property into the
building. One day Mary notices a crack, sees dust and can exit her office
just before the ceiling falls as the upper floor caves in. Mary sues Phil for
the property damage because the floor joists were only 2 x 6 instead of the
required 2 x 10. Phil has no coverage because of this exclusion. However, if
Mary had been injured, bodily injury coverage may have been available. |
(3) Property that is loaned to the named insured
(4) Personal property in the insured's care,
custody, or control
Examples: Property in the insured's care, custody, or control includes:
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Related Court
Case: Care, Custody or Control Exclusion Held Applicable
Related Article: Care, Custody, or Control
Note: The CGL Coverage Form does not cover property of others in the insured’s
care, custody, or control. However, some insurance companies have developed
their own versions of endorsements that do so. Another alternative is Inland
Marine Insurance. Bailees Coverage is available to cover property of the
insured’s customers or clients. Various forms of bailees coverage are available
through ISO, the American Association of Insurance Services (AAIS), and
company-specific forms, depending on the insured's needs and operations.
Related Articles:
AAIS Bailee Customers Floater
Coverage–Dry Cleaners and Laundry Form
AAIS Miscellaneous Bailee–Processor
Floater
ISO Bailees Customers Coverage Form
(5) The specific part of real property the named
insured or others working on its behalf perform operations on, if the property
damage arises out of those operations
Example: The scaffolding is in place and brick work
is almost complete when an inexperienced backhoe operator backs into the
scaffolding causing it to give way, taking most of the brick work with it.
There is no coverage for the damage to the building because the brick workers
and the backhoe worker were all working on behalf of the named insured. |
Related
Court Case: Property Damage Exclusion Held Applicable To Entire
Renovation Area
(6) The specific part of any property that must
be restored, repaired, or replaced because the named insured's work was done
incorrectly
Example: Rowdy's Rootin
Tootin Roofin is hired to install a new roof on a building addition.
His demo crew misunderstands and removes the shingles from the entire
building so that they can roof the entire building, including the addition. The
CGL Coverage Form does not cover the damage or expense to re-roof the
building. |
Paragraphs (1), (3), and (4) above do not apply to property damage (other
than by fire) to a location (including its contents) that the named insured
rents for seven or fewer consecutive days. A separate limit applies as
described in Section III–Limits of Insurance.
Paragraph (2) above does not apply if the location is the named insured's
work and the named insured never occupied or rented the location or held it for
rent.
Note: This is especially important to homebuilders that build and
sell homes. Without this exception, there is no coverage once the home is sold.
However, this exclusion still applies if the named insured ever used the home
as a model home.
Paragraphs (3), (4), (5), and (6) above do not apply to any liability
assumed under a sidetrack agreement.
Note: Railroad sidetrack agreements are covered contracts under the CGL Coverage Form.
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Example: Appliances Unlimited distributes large appliances. A railroad track passes next to its premises. Appliances believes its sales would increase and expenses decrease if the railroad built a sidetrack into its warehousing area. Merchandise could then be loaded and unloaded directly into and out of railroad cars. The railroad agrees to the arrangement, subject to it having 24-hour access to the sidetrack. It also requires that Appliances guarantee that it will protect the track from vehicle damage, limit vehicle access, and hold the railroad harmless for any collision or injury during loading and unloading. |
Paragraph (6) above does not apply to property damage included in the
products-completed operations hazard.
k. Damage to Your Product
Coverage does not apply to property damage to the named insured's product
that arises out of it or any part of it.
Example: Harry's Heaters manufactures
gas furnaces. A furnace malfunctions, catches fire, and destroys the furnace.
Coverage does not apply to the furnace that was destroyed. However, coverage does
apply to the damage the furnace caused when it malfunctioned. |
l. Damage to Your Work
There is no coverage for property damage to the named insured's work when
the damage arises out of that work or any part of it that is included in the
products-completed operations hazard.
There is an exception to
this exclusion for work that is performed by a subcontractor hired by an
insured. Coverage applies if the damage to property is the result of the
subcontractor’s completed work.
Example: Gretchen had a contract to install an assembly line at Gregg’s factory. Gregg accepts the line as completed and begins to use it. One day the line starts to smoke and suddenly catches on fire. The assembly line had overheated due to a safety trigger not having been installed. Gregg sues Gretchen for the damage to his building, his stock and the assembly line. Scenario 1: Coverage is available for the damage to Gregg’s building and stock but not to the assembly line because that was Gretchen’s work. Scenario 2: Coverage is
available for all the damage because the safety trigger was the
responsibility of Phyllis, a subcontractor. |
Related Article: The Subcontractor Exception to The "Damage To Your Work" Exclusion In The ISO Commercial General Liability Coverage Forms
Related Court Cases:
Commercial General Liability Damage from Leaky Windows Covered Under Contractor's Policy
Work Project Exclusion Held Applicable To Control of Project by Construction Manager
m. Damage to Impaired Property or Property Not Physically Injured
The insurance company does not cover property damage to impaired
property or to property that is not physically injured when the property damage
is caused by a defect, inadequacy, or dangerous condition in either the named
insured’s product or its work. Coverage also does not apply if the damage is
caused by a delay or failure by the named insured or others who act on its
behalf to meet contract terms and conditions.
There is an exception. This exclusion does not apply to any loss of use
of other property that arises because of a sudden and accidental physical
injury to the named insured’s product or work after it has been put to its
intended purpose.
Note: The definition of property damage is physical
damage to tangible property and the loss of use of tangible property. There is
no requirement that the loss of use and the physical damage to tangible
property be related.
Examples:
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Note: There is no standard ISO endorsement currently available to buy back this coverage or to delete this exclusion.
n. Recall of Products, Work, or Impaired Property
There is no coverage for any incurred loss, cost, or expense when the
named insured’s product, work, or any impaired property is recalled or
withdrawn from the market or from any use. There is also no coverage for costs
and expenses the named insured or others incur because they can no longer use
the recalled or withdrawn item. This exclusion also applies to withdrawal,
recall, inspection, repair, replacement, adjustment, removal, and disposal
expenses.
This exclusion applies when the recall or withdrawal is due to a defect,
deficiency, inadequacy, or dangerous condition in the item recalled.
Note: CG 00 66–Product Withdrawal Coverage Form reimburses the named insured's product withdrawal expenses because of a product withdrawal that the endorsement covers.
o. Personal and Advertising Injury
There is no coverage for any bodily injury that arises out of personal and advertising injury.
Note: Bodily injury that arises from personal and advertising injury is
covered under Coverage B–Personal and Advertising Injury Liability.
p. Access or Disclosure of Confidential or Personal Information and
Data-Related Liability (05 14 edition)
Note: CG 21 06–Exclusion – Access or Disclosure of
Confidential or Personal Information and Data-Related Liability – With Limited
Bodily Injury Exception was introduced as a mandatory endorsement with a 05 14
edition date. Because it is mandatory and totally replaces Exclusion p.
Electronic Data, as an editorial enhancement, we are removing the eliminated
exclusion and replacing it with the wording from the CG 21 06 05 14
replacement.
Coverage does not apply when
damages arise from either of the following:
(1) Disclosure
of or access gained to confidential or personal nonpublic information belonging
to any person or organization. Examples of such information are patents, trade
secrets, customer lists, credit card information, health information, how to
process, and financial information.
(2) The
loss of, loss of use of, damage to, corruption of, inability to access or
inability to manipulate electronic data.
There are many types of
damages and this exclusion applies to all of them even when limited to
notification costs, credit monitoring expenses, forensic expenses, public
relations expenses, and similar expenses that are due to either (1) or (2)
above.
The only exception is that
bodily injury related damages that are not related to item (1) are covered.
Electronic data is defined as
information, facts, or programs used with computer software or any other media
used with electronically controlled equipment.
q. Recording and Distribution of Material or Information in Violation
of Law (04 13 change)
The 04 13 edition retitles this exclusion by
adding the words “Recording and” preceding the rest of the title. The change in
this exclusion incorporates CG 00 68–Recording and Distribution of Material or
Information in Violation of Law Exclusion that was previously a mandatory
endorsement.
Insurance coverage does not apply to bodily
injury or property damage that arises directly or indirectly out of any act or
omission that violates or allegedly violates:
Note: This exclusion does
not state that the named insured or even an insured must be the violator. As a
result, situations could arise where an insured or the named insured is not
aware that its computers have been hacked to violate the act and coverage still
does not apply.
Exceptions
that apply to only Fire Damage to Premises the Named Insured Temporarily Rents
or Occupies.
The following list of exclusions do not apply to
fire damage to premises that the named insured rents temporarily or occupies
with permission of the owner. Under Section III, Limits of Insurance, a
separate limit called Damage to Premises Rented to You applies.
c. Liquor Liability
d. Workers Compensation
and Similar Laws
e. Employers’ Liability
f. Pollution
g. Aircraft, Auto or
Watercraft
h. Mobile Equipment
i. War
j. Damage to Property
k. Damage to Your Product
l. Damage to Your Work
m. Damage to Impaired
Property or Property not Physically Injured
n. Recall of Products,
Work or Impaired Property
1. Insuring Agreement
a. The insurance company agrees to pay amounts the insured is legally
obligated to pay as damages because of personal and advertising injury that
this insurance covers. The insurance company not only has the right, but it also
has the duty to defend the insured against any suit that seeks those damages.
However, this right and duty applies only for those suits seeking damages that
this insurance covers. The company can investigate any loss or offense and
settle any resulting claim or suit at its discretion. The amounts paid as
damages is limited as described under Section III–Limits of Insurance.
The insurance company’s right and duty to defend ends when it uses up the
limit of insurance that applies to pay judgments and settlements under Coverage
A or Coverage B or medical expenses under Coverage C. The insurance company has
no other obligation or liability to pay sums or perform acts or services other
than those specifically listed and described under Supplementary
Payments–Coverages A and B.
b.
This coverage applies to personal
and advertising injury caused by an offense that arises out of the named
insured's business. The offense must be committed in the coverage territory and
during the policy period.
Example: Happysmile Dentists are sued by BigPayne Dental Factory on June 6, 2019 for erecting a billboard ad that looks remarkably like a campaign used by BigPayne. Later, on July 2 and July 19, 2019, BigPayne files two other suits upon discovering two other "copycat" billboard ads. Happysmile immediately sent all three notices to their insurer. Happysmile’s policy is effective from 7/1/2018 – 7/1/2019 and its renewal is 7/1/2019-2020. Only the initial policy will respond to the claims because all the offenses are against the same organization and the first offense was on June 6, 2019. |
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2. Exclusions
The insurance coverage provided does not apply to any of the following,
except as noted:
a. Knowing Violation of Rights of Another
Coverage does not apply
for personal and advertising injury that the insured causes or directs. This exclusion
applies only if the insured knew that the act would violate the rights of
another and result in personal and advertising injury.
Example: Mindy works for Best of the East, an interior design
company. Best of the East is desperate to show its work in a major Holiday
Home Show so Mindy is charged with following various committee members to
gain information that might help influence their accepting Best of the East
in the show. Mindy places wiretaps on phones to help with her information
gathering. Mindy is not covered when the wiretaps are discovered, and members
of the committee sue Best of the East and Mindy for the wiretaps. However, if
Best of the East was unaware of Mindy’s actions, they may be covered but
Mindy would not be. |
b. Material Published with Knowledge of
Falsity (04 13 change)
Coverage does not apply when personal and advertising injury is caused by
material published by the insured or at its direction and the insured knew the
information was false. The publication can be either oral or written. This
exclusion applies regardless of the way the material is published. (04 13
addition)
Example: Archie blogs on
his company’s website that Gracie’s Pub received a failing grade from the
local health department. Archie knew this was not true, but he was angry at
Gracie’s for asking him to leave the night before. When Gracie sues the
company for Archie’s blog, there is no coverage. |
c. Material Published Prior to Policy
Period (04 13 change)
There is no coverage for personal and advertising injury when the
material that caused the alleged injury was first published before the coverage
inception date. The publication can be either oral or written. This
exclusion applies regardless of the way the material is published. (04 13
addition)
Note: This exclusion does not specify the party that does the initial publication. The insured may publish the material during the policy period, but there is no coverage if the insurance company discovers that the material was published elsewhere prior to the policy period.
Example: CGL coverage is
effective 01/01/19. The official date of a publication is 01/02/19 but
an advance copy was released on 12/28/18. Because the first publication took
place before the 01/01/19 effective date, there is no coverage if a suit is
filed that seeks damages for personal and advertising injury. This applies
even if the publication was a reading the author provided on a radio talk show
on a publicity tour prior to the actual publication. |
d. Criminal Acts
Insurance does not apply to personal and
advertising injury when it arises out of a criminal act committed by the
insured or at its direction.
Example: Mindy, from our
prior example, was able to prove that she was not aware she was violating the
committee members privacy, but she is still not covered because placing
wiretaps is a criminal act in her state. |
e. Contractual Liability
There is no coverage for liability the
insured assumes in a contract or agreement. There is one exception. This
exclusion does not apply to liability the insured has without a contract or
agreement.
Example: A celebrity agrees to an interview that The Tattler
Tabloid will publish. However, the celebrity insists on a written agreement
that states that The Tattler will not slander or libel the celebrity. This
liability exists whether it is written into the agreement or not. |
|
f. Breach of Contract
Coverage does not apply to personal and advertising injury that arises out of breach of contract. There is an exception. Coverage applies if the contract was an implied contact and the injury is related to an advertising idea of another used in the named insured's advertisement.
Note: An implied contract is much different than a written one. As a result, it is more difficult to prove that a breach occurred in an implied contract.
Example: Johns’ Inc. is sued because its ad is very similar to one that was developed for it but not paid for. Scenario 1: The ad was one of many developed under a contract with an ad agency. It was rejected, and the relationship ended. When it was later used as a part of an in house developed ad campaign the agency sued because John’s had rejected the idea and the terms of its contract prevents John’s from using such rejected ideas. No coverage applies. Scenario 2: At a party,
an ad agency representative is talking to the president of John’s and
throwing out spontaneous ideas in order to get an appointment. The president
declines to pursue the appointment but uses one of the ideas in an in-house
ad campaign. The ad agency sues because its ideas were stolen and that
breached an implied contract. Coverage does apply. |
g. Quality or Performance of Goods–Failure to Conform to Statements
Personal and advertising injury that arises when goods, products, or
services fail to meet the named insured's advertised statements of quality or
performance is excluded.
Example: Dolly Weighsalot
sues because the weight loss product guaranteed weight loss but Dolly
gained weight instead. Coverage does not apply in this case. |
h. Wrong Description of Prices
The insurance company does not pay for personal and advertising injury
when the named insured’s advertisement states the incorrect price for goods,
products, or services.
Example: Paula makes up flyers for her new business. She states
that her specialty cherry pies cost $2.50 instead of $25.00. Customers come
to her store expecting to receive the $2.50 pies and are disappointed when
her employees explain that the price was in error. One customer decides to
sue Paula for this offense. There is no coverage. |
i. Infringement of Copyright, Patent,
Trademark, or Trade Secret
Coverage does not apply to personal and
advertising injury that arises out of any infringement of copyright, patent,
trademark, trade secret, or any other intellectual property rights.
Note: There is no requirement that the named insured, an insured, or even
someone acting on behalf of either does the infringing. All infringement is
excluded.
There are two exceptions. This exclusion does
not apply:
Related Court Cases:
Insurer Is Obligated to Defend
Copyright Infringement Claim
Joint Owner Alleges
Misappropriation Of Work
Insurer and Manufacturer Dispute
Meaning Of "Advertising Injury"
j. Insureds in Media and Internet Type
Businesses
There is no coverage for personal and
advertising injury committed by an insured that is in the businesses of
advertising, broadcasting, publishing, or telecasting. There is also no
coverage if the insured’s business designs or determines website content for
others, or provides Internet search, access, content, or service.
There is an exception. This exclusion does
not apply to the sections of the definition of personal and advertising injury
that address false arrest, detention or imprisonment, malicious prosecution, or
wrongful eviction, entry, or invasion of private occupancy.
This coverage form explains that placing
frames, borders or links, or advertising on the Internet is not considered
being in the business of advertising, broadcasting, publishing, or telecasting,
even if the placement is provided to others.
|
Example: Poe's Publishing owns the building it occupies and rents one floor of it as apartments. Scenario 1: Poe’s is sued for wrongfully evicting a tenant from the building. Coverage applies. Scenario
2: Poe’s is sued for libel in one of its publications. Coverage does not
apply. |
k. Electronic Chatrooms or Bulletin Boards
Personal and advertising injury that arises out of an electronic chatroom
or bulletin board the insured owns, hosts, or controls is excluded.
Note: It is important to note that coverage applies
for personal and advertising injury related to posting on chatrooms and
bulletin boards if the insured did not control, host, or own them.
l. Unauthorized Use of Another's Name or Products
The insurance company does not pay for
personal and advertising injury that arises when the named insured uses the
Internet to try to mislead another’s customers or potential customers. This
exclusion applies when the misleading is caused by unauthorized use of the name
or product of another party in the named insured's email address, domain or
metatag.
m. Pollution
Coverage does not apply to personal and advertising injury that arises
out of the actual, alleged, or threatened discharge, dispersal, seepage,
migration, release, or escape of pollutants at any time.
Note: This is an absolute exclusion. It does not
have any exceptions.
n. Pollution Related
Coverage does not apply to any loss, cost, or
expense that arises out of:
Note: There have been numerous attempts to cover various types of pollution losses because of the personal injury liability coverage wording in older editions. These attempts were disguised as trespass, wrongful entry, or invasion of the right of private occupancy. Personal and advertising injury coverage was never intended to pay for any pollution damages or cleanup costs. This exclusion clarifies that there is no coverage for any pollution exposure that may arise out of this coverage form’s personal and advertising injury wording.
o. War
There is no coverage for bodily injury or
property damage caused directly or indirectly in any way by war, undeclared
war, and civil war, including warlike action by a military force. This
exclusion also applies to actions a government takes to prevent or defend
against an expected or actual attack by any government or other authority that
uses military personnel or agents. It also applies to rebellion, revolution,
insurrection, or unlawful seizure of power, and the action the government takes
to prevent or defend against any of these.
p. Recording and Distribution of Material or Information in Violation
of Law (04 13 change)
The 04 13 edition retitles this exclusion by
adding the words “Recording and” preceding the rest of the title. The change in
this exclusion incorporates CG 00 68–Recording and Distribution of Material or
Information in Violation of Law Exclusion that was previously a mandatory
endorsement.
Insurance coverage does not apply to personal
and advertising injury that arises directly or indirectly out of any act or
omission that violates or allegedly violates:
Note: This exclusion does
not state that the named insured or even an insured must be the violator. As a
result, situations could arise where an insured or the named insured is not
aware that its computers have been hacked to violate the act and coverage still
does not apply.
Related Court Case: Commercial
Liability Policy Obligated to Respond to TCPA Violations
Not lettered. Access or
Disclosure of Confidential or Personal Information and Data-Related Liability
(05 14 edition)
Note: CG 21 06–Exclusion – Access or Disclosure of
Confidential or Personal Information and Data-Related Liability – With Limited
Bodily Injury Exception was introduced as a mandatory endorsement with a 05 14
edition date. Because it is mandatory, we are adding the wording from the CG 21
06.
Coverage does not apply when
personal and advertising injury arise from the disclosure of or access gained
to confidential or personal nonpublic information belonging to any person or
organization. Examples of such information are patents, trade secrets, customer
lists, credit card information, health information, how to process, and
financial information.
There are many types of
damages and this exclusion applies to all of them even when limited to
notification costs, credit monitoring expenses, forensic expenses, public
relations expenses, and similar expenses.
1. Insuring Agreement
a. The insurance company
pays certain medical expenses for bodily injury that an accident causes. The
accident must occur on premises the named insured owns or rents, on ways
adjoining such premises, or because of the named insured’s operations. Coverage
applies if the accident occurs in the coverage territory and during the policy
period. The expenses must be both incurred and reported to the insurance
company within one year of the date of the accident. The expenses are paid only
if the injured person submits to examinations as often as the insurance company
reasonably requires. The insurance company pays for the examinations and uses
physicians it chooses.
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Example: Medical expenses incurred by a jogger who was struck by
a brick dropped by Mitchell's Masonry Service's apprentice bricklayer from
the second floor of a jobsite are covered but only if he submits to an
examination by a physician of the insurance company’s choosing. |
Note: Medical payments coverage applies only to premises and operations exposures. It does not apply to the products-completed operations hazard.
Example: Mildred bites into her pizza and breaks her tooth. Scenario 1: Mildred is on premises at the time, so the break is considered premises/operations and is covered. Scenario 2: Mildred is at home at the time, so the break is considered products-completed operations and is not covered. |
b. Payments are made
without regard to fault. However, the amount paid is no more than the limit of
insurance. The insurance company pays reasonable expenses for first aid
rendered at the time of the accident. It also pays necessary medical, surgical,
x-ray, dental, prosthetic devices, ambulance, hospital, professional nursing,
and funeral services.
2. Exclusions
The insurance company does not pay in the following circumstances or for the following individuals:
a. Any Insured
Coverage does not apply to any insured, except for volunteer workers.
Example: Bailey of Bailey, Bailey, and Bailey slips and falls on
ice that accumulated on the front steps of the building the partnership owns
and occupies. He needs x-rays to determine the extent of his injuries. His
x-ray expenses are excluded because he is an insured. |
b. Hired Person
There is no coverage for persons hired to do work for or on behalf of any
insured or any tenant of any insured.
Example: Olson Office
Services hires Paul Paintsfast to paint its office in the Franklin Building.
Paul falls from a ladder and breaks his wrist. This medical payments
loss is excluded under both the Olson Office Services medical payments
coverage and the Franklin Building’s medical payments coverage. |
c. Injury on Normally Occupied Premises
The insurance company does not pay medical expenses of a person who is injured
on that part of the premises that the named insured owns or rents and that that
the person normally occupies.
Example: Jerry is a tenant in the Bombs Away Apartment Building.
He falls down the stairs in his own apartment unit and is injured. His
medical expenses are excluded. |
d. Workers Compensation and Similar Laws
Coverage does not apply to any person, whether or not employed by any
insured, if benefits for bodily injury are payable or should be provided under
workers compensation, disability benefits, or similar laws.
Example: A small fire burns Elmer's hand while he is working on
the electrical at Millie’s Laundromat. Medical payments coverage does not
apply to his medical expenses because he should receive coverage under
Hester’s Electrical Service workers compensation coverage. If Hester’s does
not carry the coverage but is required by law to carry the coverage, this
exclusion continues to apply. |
e. Athletic Activities
There is no coverage for any person injured while practicing for,
instructing, or participating in any physical exercises, games, sports, or athletic
contests.
Example: Lou's
Lumberjacks sponsors a little league baseball team and little Bradley breaks
his leg sliding into home plate. Lou’s medical payments coverage does not
apply to Bradley's injuries or medical expenses. |
f. Products-Completed Operations Hazard
The insurance company does not pay for any bodily injury included in the
products-completed operations hazard.
|
Example: Freddy purchases a stove manufactured by Hot StovesRUs. The stove ignites due to
faulty wiring and burns Freddy's fingers. Hot StovesRUs’ medical payments
coverage does not apply to Freddy's injuries or medical expenses. |
g. Coverage A Exclusions
The insurance company does not pay for any bodily injury that Coverage A
excludes.
Example: Brawlin' Bob's
employee becomes angry, strikes a customer, and breaks his nose. Brawlin’
Bob’s medical payments coverage does not apply because of the expected or
intended injury exclusion under Coverage A. |
Several different endorsements are available that either completely exclude medical payments coverage or delete the coverage for certain operations and exposures. These include:
Related Article: ISO Commercial General Liability Coverage Forms Available Endorsements and Their Uses
1. The following are paid for any claims the
insurance company investigates or settles. They are also paid when the
insurance company incurs them in order to defend a suit.
None of these costs reduce the limits available to pay for settlements, claims, and judgments.
a. All costs the insurance company incurs
b. The cost of bail bonds. They are paid only when required because of the use of a vehicle that is covered for bodily injury under this coverage form. The bond must be due to that vehicle having violated a traffic law or because of an accident. The cost is limited to not more than $250. The insurance company is not required to furnish these bonds.
c. Cost of bonds to release attachments. However, the cost of only bond limits up to the available limit of insurance are covered. The cost of excess bond amounts is the insured’s responsibility. The insurance company is not required to furnish any bonds.
d. Reasonable expenses the insured incurs because the insurance company requests it to assist in the investigation or defense of a claim or suit. When the insured must be away from work, a maximum of $250 per day is paid for loss of earnings.
Note: The expenses must be reasonable and must be incurred based on the insurance company’s request. No expenses are paid for “freelance” investigating or assistance.
e. A suit's court costs that
are the insured's responsibility. These
court costs do not include attorney fees or expenses that are taxed by the
court against the insured.
Note: This
restriction can be very costly to the insured, especially when a court assesses
all the proceeding’s costs and expenses against the negligent party.
f. If the insurance company pays a judgment, it also pays the prejudgment interest charged against the insured for the amount of the judgment it pays. It does not pay any prejudgment interest that accrues on the part of the judgment for which the insurance company is not responsible. In addition, once the insurance company offers the full limits to settle, it will not pay any prejudgment interest that accrues after that offer.
g. Interest that accrues on the full amount (not just the amount within the available limits) of any judgment after it is entered. Once the insurance company pays, offers to pay, or deposits with the court the part of the judgment for which it is responsible no additional interest is paid.
2. Under the Contractual Liability exclusion, the cost of the defense of the indemnitee is part of the damages which means that defense costs reduce the amount of limits available to pay for the loss. However, if the insurance and the indemnitee are sued in the same suit and the insurance company defends the insured in that suit, it will also defend the indemnitee and pay under Supplementary Payments if all the following apply:
a. The damages the suit seeks must be for liability assumed in the insured contract between the insured and the indemnitee.
b. The insurance this coverage form provides must be for the liability described in a. above.
c. The insured contract described in a. above must include a provision that requires that the insured assume defense costs or be obligated to defend damages for liability assumed in the insured contract.
d. The interests of the insured and the interests of the indemnitees must not conflict with respect to the suit brought. This lack of conflict is based on both the suit’s allegations and the information the insurance company obtains with respect to the suit.
e. Both the insured and the indemnitee must ask the insurance company to handle the indemnitee's defense in the suit and agree to the same legal counsel handling the interests of both parties.
f. The indemnitee must agree in writing to actions the insured agrees to do in Section IV–Conditions. This is required because the indemnitee is not a party to the contract and is not subject to those conditions or to even know about them.
The indemnitee must cooperate with the insurance company in investigating, defending, or settling the suit. It must promptly send copies of any demands, notices, summonses, or legal documents it receives related to the suit to the insurance company. The indemnitee must also agree to notify any other insurance company with available coverage and assist all the insurance carriers to work together so that all coverage is coordinated.
The indemnitee must give the insurance company written authorization to obtain records and other information related to the suit. It must also provide written authorization for this insurance company to conduct and control the indemnitee's defense in the suit.
Attorney fees and all litigation expenses are paid without reducing the limits of insurance when all the above requirements are met.
There is no obligation for the insurance company to defend after the limit of insurance that applies is used up paying judgments or settlements.
In addition, if the indemnitee fails to meet the conditions in f. above, the insurance company is not obligated to pay the indemnitee’s attorney’s fees and other costs of litigation as part of Supplementary Payments.
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Example: Let’s revisit the Happysmile Dentists vs.
BigPayne Dental Factory suit. Happysmile’s CGL policy has an advertising and
personal injury insurance limit of $1,000,000. Just prior to their court
date, BigPayne gives them a chance to settle. The insurance company, already
having spent nearly $300,000 on research costs and working with experts in copyright
law decides that settling is a good idea. Happysmile’s insurance
company and BigPayne agree to settle for $850,000 which is within the
personal and advertising liability limit. However, the actual cost of the
case is much higher because the following Supplemental Payments are paid
outside of the limits: Research & Expert
Witness Costs $300,000 Company Expenses $36,000 Attorney Fees $132,900 Total incurred Supplementary Payments $468,900 Settlement: $850,000 Total cost to the Insurance Company $1,318,900 |
1. The declarations
lists different types of entities. Who is an insured is based on the type(s) of
entities selected.
a. If the named insured is an individual, the named insured and his or her
spouse are insureds. They are insureds only with respect to operations of the
business the named insured solely owns.
|
Example:
Mr. John, a sole proprietor, sells farm produce. Both he and Mrs.
John are insureds. In addition, Mr. John is the sole proprietor in another
venture where he makes wood kitchen cabinets. Here again, both he and Mrs.
John are insureds. However, if he and his brother own the carpentry business
as a partnership, coverage does not apply to the partnership. |
b. If the named insured is a partnership or joint venture, that named
insured is an insured. The named insured's members and partners and their
spouses are also insureds. Their status as insureds is limited to operations of
the named insured's business.
Example: Mr. John and Mr. Joe are partners in a
carpentry business. Both partners and their spouses are insureds with respect
to conduct of the carpentry business. However, none of them are insureds
under this coverage form for any personal exposures or for any other business
activities. |
Related Court Case: Partnership Personal Conduct Is
Distinguished from Business Activity
c. If the named insured is a limited liability company, the named insured
is an insured. Members of the company are insureds but only when conducting the
named insured's business. The named insured's managers are also insureds but
only when performing specific duties as managers.
d. If the named insured is any other organization, the named insured is an
insured. The executive officers and directors are insureds while performing
their duties as such. Stockholders are insureds but only in their very limited
capacity as stockholders.
e. If the named insured is a trust, the named insured is an insured. The
trustees are insureds but only while performing duties the trust requires.
Related Court Case: Insurer Not Notified of Trust Beneficiary
Change (Classic)
2. Each of the following is also an insured:
a. Volunteer workers but only when performing duties related to the named
insured's business. Employees, excluding executive officers or corporations and
managers of a Limited Liability Company (LLC), are insureds within the narrow
range of activities within the scope of their employment or while conducting
the named insured's business.
(1) Volunteers and employees are not insureds for bodily injury or personal
and advertising injury:
Example: The Hometowne Daily Journal is insured under a CGL
Coverage Form. Joe shares some candy with Ken, a visiting salesman. Ken
starts to choke. Joe is a trained EMT and he attempts the Heimlich Maneuver.
Unfortunately, his efforts are unsuccessful, and Ken dies before a city
emergency unit arrives. Ken's family sues Joe when it learns that he did not
administer the Heimlich Maneuver properly. Hometowne’s CGL Coverage Form does
not respond to this lawsuit. |
(2) Volunteers and
employees are not insureds for property
damage to property owned, occupied, used by, rented to, or in the named
insured's physical custody.
Note: It is important to
understand how coverage extends
to volunteers and their duties. Their covered duties are not the same as
employee duties. Volunteers are usually involved in non-work activities, such
as special events and charitable functions. For this reason, their covered
duties are those that the business establishes for them.
b. Any party, other than an employee or volunteer, who acts as the named
insured's real estate manager
Related Court Case: Hotel Held Not Covered Under Tailhook
Association's Policy as Its "Real Estate Manager"
c. Any party that has proper temporary legal custody of a deceased named
insured's property but only with respect to liability that arises out of or is
caused by maintaining or using that property. However, this status applies only
until a legal representative is appointed.
d. A properly appointed legal representative for a deceased named insured
but only while carrying out its duties as the legal representative. The legal
representative assumes all the deceased named insured's rights and duties. This
goes beyond the standard insured status and extends to rights to cancellation,
conditions, and other elements assigned to only named insureds.
3. Any newly formed or acquired organization qualifies as a named insured
if no other similar coverage is available to it. This applies only if the named
insured either owns or has a majority interest in the organization. The newly
formed or acquired organization cannot be a partnership, joint venture, or
limited liability company. This provision is limited to not more than 90 days
after the organization is formed or acquired, or until the end of the policy
period, whichever comes first. Coverage A does not apply to bodily injury or
property damage that occurred before the organization was acquired or formed.
Coverage B does not apply to personal and advertising injury that arises out of
an offense committed before the organization was acquired or formed.
No party is an insured with respect to conduct of any current or
previous partnership, joint venture, or limited liability company that is not
on the declarations as an insured.
Note: In addition to the parties included as insureds as outlined above, ISO has developed several endorsements used to add a variety of additional insureds under certain circumstances or limited to specific purposes.
Related Article: ISO Commercial General Liability Coverage Forms Available Endorsements and Their Uses
1. The most the insurance company pays are the Limits of Insurance on the
declarations, subject to other items in this section. This applies regardless
of the number of insureds, claims made, suits brought, or number of parties
that make claims or bring suits.
Examples:
|
2. The General Aggregate Limit is the most the insurance company pays for
the total of damages for Coverage A damages under Coverage B, and medical
expenses under Coverage C. The only exception is that damages for bodily injury
or property damage included in the products-completed operations hazard are not
part of these aggregate because those damages are subject to a separate
aggregate.
Example: The CGL Coverage Form's general aggregate limit
is $2,000,000. Three covered losses occur during the policy period. Each is
for $1,000,000 for a total of $3,000,000. The $2,000,000 general aggregate limit
is the most paid for all covered losses that occur during the policy period. |
3. The Products-Completed Operations Aggregate Limit is the most paid under
Coverage A for damages because of bodily injury and property damage included in
the products-completed operations hazard.
Related Court Case: Aggregate Limit Held Applicable to
Products and Completed Operations Combined
Example: A CGL Coverage Form with a $3,000,000 products-completed
operations aggregate limit sustains eight products claims for eight different
injuries to customers in a single policy year from use of the named insured's
products. All losses are covered, occur during the policy period, and total $4,000,000.
The CGL Coverage Form responds only up to the $3,000,000 aggregate limit. |
4. The Personal and Advertising Injury Limit is the most paid under
Coverage B for the total of all damages that arise out of personal and
advertising injury sustained by any one person or organization. This is subject
to the General Aggregate Limit.
Example: The CGL Coverage
Form has a $1,000,000 personal and advertising injury limit and a
$2,000,000 general aggregate limit. A covered personal and advertising injury
claim for $2,000,000 arises. Coverage applies for only the $1,000,000
personal and advertising injury limit. |
5. The Each Occurrence Limit is the most paid under Coverage A for the
total of damages under Coverage A and medical expenses under Coverage C due to
all bodily injury and property damage that arises out of any one occurrence.
This is subject to the General Aggregate Limit or the Products-Completed
Operations Aggregate Limit.
Example: Rocky's Rockets
and Munitions has a CGL Coverage Form with a $1,000,000 each
occurrence limit. While a tour group is on the premises, an explosion occurs
that injures 25 members of the tour group. The 25 subsequent claims filed for
damages for bodily injury amount to $5,000,000. The $1,000,000 each
occurrence limit is the only amount that applies to those claims, subject to
the general aggregate limit. The remaining $4,000,000 in claims must be
covered by other insurance or Rocky must pay for them from his own funds. |
6. The Damage to Premises Rented to You limit is subject to the Each
Occurrence Limit. It is the most paid under Coverage A for damages because of
property damage to any one premises the named insured rents. This includes
damage by fire involving premises the named insured rents or temporarily
occupies with the owner's permission.
Example: The Damage to Premises Rented to You Limit is $50,000. A
loss occurs while the insured rents a location where its operations cause a
fire that burns down the building, resulting in a total loss of $250,000. The
Damage to Premises Rented to You Limit pays only its $50,000 limit. |
Note: The Damage to Premises Rented to You limit can be increased for both specific locations and higher limits as well as for additional causes of loss using CP 00 40–Legal Liability Coverage Form.
Related Article: CP 00 40–Legal Liability Coverage Form Overview
7. The Medical Expense Limit is the most paid under Coverage C for all
medical expenses because of bodily injury sustained by any one person. This is
subject to the Each Occurrence Limit.
Example: Pinkie’s has
a $5,000 Medical Expense Limit per person, a $1,000,000 occurrence limit, and
a $1,000,000 general aggregate. Two covered losses that total $900,000 were
paid earlier in the policy year. An incident on Pinkie’s premises results in
injuries to 100 persons. Each person could receive $5,000 for his or her
medical bills for a total loss of $500,000. Although this amount is still
less than the $1,000,000 per occurrence limit, only $100,000 is available
because $900,000 has already been paid out of the General Aggregate. Pinkie’s
is responsible for all loss amounts that exceed the remaining $100,000. |
Note: The limits of insurance can be amended by using either of two endorsements.
This section also clarifies how the limits of insurance apply. They
apply separately to each consecutive annual period and to any remaining period
of less than 12 months. This time period begins with the coverage inception
date on the declarations, unless extended after issuance for any additional
period of less than 12 months. If policy is extended the additional period is
treated as part of the last preceding period for the purpose of determining the
limits of insurance.
Example: The original 12-month policy period ran
from January 1 to January 1. During the second policy period, the Chester asked
to change the anniversary date to July 1 for concurrency reasons. This can be
accomplished in two ways: Scenario 1: The policy is extended within the policy term by
endorsement. This means the available aggregates are as follows: 1/1/19-1/1/20- $1,000,000 aggregate 1/1/20-7/1/21 - $1,000,000 aggregate Scenario 2: The second policy period expires on 1/1/21 and a short-term
policy is issued from 1/1/21-7/1/21. This means the available aggregates are
as follows: 1/1/19-1/1/20 - $1,000,000 aggregate 1/1/20-1/1/21 - $1,000,000 aggregate 1/1/21-7/1/21 - $1,000,000 aggregate The insurance company would have additional expense in issuing the short-term
policy; Chester would be better protected. |
1. Bankruptcy
Bankruptcy or insolvency
of the insured or the insured’s estate does not relieve the insurance company
of its obligations.
2. Duties in The Event of Occurrence,
Offense, Claim, or Suit
The named insured has several duties to
perform if there is a claim or demand for coverage:
a. The named insured is
responsible for seeing that the insurance company is informed about an
occurrence or offense when there is a reasonable belief that a claim may
result. The notification must be made as soon as practicable. This is different
than as soon as possible. As a minimum, the notice should include information
concerning how, when, and where the event took place and the names and
addresses of all injured parties and any witnesses. It should also state the
nature and location of any injury or damage as a result of the occurrence or
offense.
b. Concerning claims
made or suits brought, the named insured must immediately record the details of
the claim or suit, the date it was received, and then notify the insurance
company quickly. This is in addition to being sure to provide the insurance
company with timely written notice of the claim or suit.
c. Every insured
involved in or with the claim must do all the following:
Related Court Cases:
Ten Year Delay of Claim Relieved Insurer of Defense and
Indemnification of Housing Authority
Insured's Two-Year Delay In Giving Notice Of Occurrence Did
Not Preclude Coverage
Is Five Years “Timely Notice”?
Late Notice Exclusion Requires "Prejudice"
d. Insureds are permitted to make payments, assume any obligations, or
incur any expenses but if they do so without the insurance company's written consent,
the insurance company is not required to make any agreed upon payment or to
honor any obligation. The only exception is when the insured provides first
aid.
3. Legal Action Against Us
No party has the
right to join the insurance company in any way, bring it into a suit that
claims damages from an insured, or to sue the insurance company unless all the
coverage form’s terms and conditions are completely met and complied with.
The insurance company
can be sued to recover on an agreed settlement or on a final judgment against
the insured. However, its liability does not go beyond what is available in
this coverage form's terms. That liability is also limited to this coverage
form’s limit of insurance.
An agreed
settlement is a settlement and release of liability that the insured, the
insurance company, and the claimant or its legal representative signs.
4. Other Insurance (04 13 change)
The insurance company's obligations to pay are limited whenever other
valid and collectible insurance also applies to a loss. The obligation the
insurance company has is determined below.
a. Primary Insurance
This insurance is primary except when paragraph b. Excess Insurance
applies. The term primary means that this insurance coverage responds first. When
it is primary, the insurance company's obligations are not affected unless
other available insurance is also considered primary. In such a case, this
insurance shares with that insurance as described under c. Method of Sharing.
b. Excess Insurance
This insurance is not primary when any of the following coverages are
available to cover the loss in any way. This policy will respond only after
those other coverages respond:
When the named insured is an additional
insured under another policy, that other policy providing the premises,
operations, products and/or completed operations coverage is primary and this
coverage is excess. The 04 13 edition
removes the words “by attachment of an endorsement” from the end of this
sentence.
Example: Polity, Inc. is an additional insured
under three different policies but is never specifically named as an
additional insured on any policy. Polity is an additional insured because its
contract with any and all contractors requires it. All contractors that it
works with have automatic additional insured coverage for all situations
where contracts require it. Polity’s policy is excess in all those automatic
situations because of the clarification in wording. |
When this insurance is excess, the insurance company does not have a
duty to defend the insured against any suit if the other insurance has that
duty. However, this insurance company will take over the defense according to
this coverage form’s provisions if no other carrier does. The insurance company
then becomes entitled to the insured's rights against the primary carrier and
any other carrier that should assist in the defense.
When this insurance is excess, it is not responsible until the loss
exceeds the sum of the following:
The insurance company shares any remaining loss with any other insurance
that this Excess Insurance Condition does not include. The only exception to
the sharing is any policy that was purchased specifically to apply in excess of
this coverage form's limits of insurance.
c. Method of Sharing
This insurance permits contribution by equal
shares if other coverage does. Each insurance company contributes equal amounts
until it uses up its limit of insurance or the loss is paid, whichever occurs
first.
Example: Jack's Jumpinstix has three separate CGL Coverage Forms, all written in its name. A loss for which Jack is liable for damages occurs and all three respond. Policy A's each occurrence limit is $50,000, Policy B's is $100,000, and Policy C's is $1,000,000. The total amount of Jack's liability based on the judgment is $500,000. Under contribution by
equal shares, each of the three policies contributes $50,000 for a total
contribution of $150,000 of the $500,000 judgment. Policy A's limits are now
used up. Policy A paid $50,000,
Policy B paid $100,000 and Policy C paid $350,000. The loss was paid in full
and not one of the policies paid more than its each occurrence limit. |
If contribution is not by equal shares, it is
by proportional limits. With this approach, each company's share is the ratio
of its applicable limit of insurance to the total applicable limits of
insurance by all insurance companies. Ratios are determined based on each carrier's limit as a percentage of
the total applicable limits. The loss is then apportioned between the various
policies.
Example: Using the previous example, Policy A's each occurrence limit is $50,000, Policy B's is $100,000, and Policy C's is $1,000,000. The total of all limits available to pay claims is $1,150,000. Company A’s percentage is $50,000/$1,150,000 = 4.3% Company B’s percentage is $100,000/$1,150,000 = 8.7% Company C’ percentage is $1,000,000/$1,150,000 = 87% The loss is $500,000 and payment is as following: Company A pays $500,000 X .043 = $21,500 Company B pays $500,000 X .087 = $43,500 Company C pays $500,000 X .87 = $435,000 |
5. Premium Audit
a. All premiums are calculated according to the insurance company's rules
and rates.
b. The advance premium shown on the declaration is more correctly called a deposit
because it is subject to audit. At the end of each audit period, the insurance
company determines the actual earned premium for the period. That premium is
compared to the deposit. If the audit premium is higher than the deposit
premium, the insurance company mails a bill for the difference to the first
named insured. The premium is required by the due date on the bill. If the
audit premium is lower than the deposit, the insurance company will return the
premium difference to the first named insured.
Note: The policy doesn’t state when the first
named insured can expect to receive the refund.
c. An audit can be conducted only if accurate
records are available. The
first named insured is required to keep records of the information that is
necessary for the insurance company to complete a calculation and to send
copies of such records when requested.
Example: Jester and Friends’ advance premium is
$2,669. The premium is based on two separate classification codes. The first
code, XXXXX, has an estimated payroll of $45,000 and a rate of 15.25. The
second code, YYYYY, has an estimated payroll of $65,000 and a rate of 30.50. Scenario 1: Jester and Friends have a very good year. The payroll for
code XXXXX is $75,000 and for code YYYYY is $90,000. The audit premium is
developed as follows: 15.25 X $75,000 =
$1,144 30.50 X $90,000 = $2,745. Total Audit Premium =
$3,889 Minus Advance Premium $2,669 Amount due =
$1,220 Scenario 2: Jester and Friends had a change in direction. They
consolidated all activities into code XXXXX. It was a successful change, so
the payroll increased to 165,000. The audit premium is developed as follows: Total Audit Premium = 15.25 X $165,000 = $2,516 Minus Advance Premium = $2,669 Amount to be returned = $ 153 |
6. Representations
By accepting this coverage form as issued, the named insured agrees that
the statements on the declarations are complete and accurate and are based on
its own representations. It further agrees that coverage the insurance company
issues is based on those representations.
Note: This is very important because these
statements allow the insurance company to use inaccurate statements in any
application to void coverage.
7. Separation of Insureds
Other than the Limits of Insurance and any rights and duties that apply
specifically to the first named insured, the insurance provided applies to each
named insured as if it is the only named insured. It also applies separately to
each insured against whom claim is made or suit is brought.
8. Transfer of Rights of Recovery Against
Others to Us
Any rights the insured has against others to
recover all or part of any payment the insurance company makes transfer to the
insurance company. The insured must preserve those rights and not do anything
after the loss occurs to impair them. The company can request that the insured
bring suit or transfer those rights to it and help it enforce them.
Note: The only rights that can be transferred to the insurance company are those which exist at the time of the loss. This means that the insured can waive any or all its rights of recovery before a loss occurs. This condition applies only to rights that remain available at the time of loss.
Related Court Case: Insured's Waiver Affects Insurer's Subrogation Rights
Example: Jimmy is a retail baker. He sells his own product plus
product from Adele’s Bakery. A customer purchases a pie from Jimmy. He becomes
very ill and when the hospital identifies the pie as the source of the
illness, he sues Jimmy. Jimmy’s insurance company settles with the customer.
The insurance company then requires Jimmy to sue Adele’s Bakery in order to
recover its loss. If Jimmy refuses to sue, Jimmy’s coverage will be void and
he will be required to compensate the insurance company for the loss
settlement. If Jimmy and Adele had
a contract waiving liability prior to the loss, the insurance company would
not be able to force Jimmy to sue Adele. |
9. When We Do Not Renew
If the insurance
company decides to not renew, it mails or delivers written notice of the
non-renewal to the first named insured on the declarations. A minimum of 30
days before the expiration date is required. Proof of mailing is enough proof
of notice if the notice is mailed.
Note: State amendatory endorsements may supersede
this paragraph.
Example: Rough and Ready Insurance Company wrote a
policy for Frequency and Severity Manufacturing for the period 01/01/19 to
01/01/20. Because of problems with the account, the Rough and Ready senior
underwriter sends notice of non-renewal on 11/28/19 that Frequency and
Severity receives on 12/01/19. The chief financial officer at Frequency and
Severity sends a letter to Rough and Ready and demands that it issue the
renewal policy for the period 01/01/20 to 01/01/21. The letter includes an
excerpt from the MisState Insurance Code that clearly states that the named
insured must receive at least 45 days advance notice of non-renewal. Rough
and Ready immediately issues the renewal as demanded. |
Defined words are used throughout the coverage form. Some of the
definitions expand coverage while others restrict coverage, but all are
designed to provide a clearer understanding of the coverage intention. Twenty-two
terms are defined.
1. Advertisement
This is a published or broadcasted notice to the general public or specific market segments concerning the named insured's goods, products, or services. The reason for the notice must be to attract customers or supporters. Material that is placed on or in the Internet and other electronic forms of communication are considered published notices. An entire website is not considered advertisement. However, notices on a website that provides information about the named insured's goods, products, or services to attract customers or supporters are advertisement.
2. Auto (04 13 change)
This is a land motor vehicle, trailer, or
semi-trailer that is designed for travel on public roads. Machinery and
equipment that is attached to the auto is also considered auto.
Other land vehicles that would not be considered autos are defined as auto
if they are subject to compulsory or financial responsibility laws or motor
vehicle laws wherever they are principally garaged or licensed.
Mobile equipment is not auto.
The 04 13 edition removes the
words “in the state” after “motor vehicle laws” in the prior edition with
respect to auto licensing or garaging locations.
3. Bodily Injury
This is bodily injury, disability, sickness, or
disease a person sustains. Death that occurs as a result of bodily injury,
sickness, or disease is also considered bodily injury regardless of when the
death occurs.
4. Coverage Territory
This is the United States of
America, its territories and possessions, Puerto Rico, and Canada. It includes
international waters or airspace but only for injury or damage that occurs
during travel or transportation between points in the United States of America,
its territories and possessions, Puerto Rico, and Canada.
Coverage territory includes other parts of the
world, if the injury or damage arises out of the following:
This expanded worldwide territory applies only
when the insured's responsibility to pay damages is determined in a suit based
on the merits in the territory described in the first paragraph above or because
a settlement is reached to which the insurance company agrees.
5. Employee
The term employee is broadened to include leased workers. It does not include temporary workers.
6. Executive Officer
This is any person who occupies any officer position that the named insured's
charter, constitution, by-laws, or similar governing documents creates.
7. Hostile Fire
This is a fire that becomes uncontrollable or that burns beyond where it is
intended to be.
Related Article: Fire–A Discussion
8. Impaired Property
This is tangible property that is not the named
insured’s work or product.
This property cannot be used or is less useful because of either of the
following:
In order to be considered impaired it must be capable of being restored to use by repairing, replacing, adjusting, or removing the named insured's product or work, or by the named insured fulfilling the terms of the contract or agreement.
9. Insured Contract
There are six types of insured contracts:
a. Contracts for a lease of premises. This does not include that part of any contract that agrees to indemnify for fire damage to any premises that the named insured leases, rents, or temporarily occupies.
b. Sidetrack agreements
c. Easement or license agreements. These do not include agreements related to construction or demolition operations on or within 50 feet of a railroad.
d. Obligations that ordinances require to indemnify a municipality, except those related to work for the municipality
e. Elevator maintenance agreements
f. The part of any contract or agreement that relates to the named insured’s business where the named insured assumes the tort liability of another party to pay for bodily injury or property damage to a third party. This includes indemnification contracts with municipalities for work performed for them.
Tort liability is liability imposed by law.
The contracts in f. above have exceptions. The following are not
considered insured contracts.
Note: Coverage can be purchased using a
CG 00 35–Railroad Protective Liability Coverage Form
Related Article: Railroad Protective Liability Coverage Form Overview
10. Leased Worker
This is a person a labor leasing firm leases to the named insured. There must be an agreement between the named insured and the labor leasing firm. The duties the leased worker is to do must be related to conduct of the named insured's business. Temporary workers are not considered leased workers.
11. Loading or Unloading
This is handling property beginning when it is moved from the place where it is accepted onto or into a watercraft, auto, or aircraft. It continues while it is in or on the watercraft, auto, or aircraft. It ends when the property is delivered from the aircraft, auto, or watercraft to its final destination. Property moved by mechanical devices is not considered being loaded or unloaded unless the device is attached to a watercraft, auto, or aircraft or if the device is a hand truck.
12. Mobile Equipment (04 13 change)
This is the following land vehicles and machinery attached to them.
a. Bulldozers, farm machinery, forklifts, and other vehicles designed primarily for off-road use
b. Vehicles intended to be used only on or next to the owned or rented premises
c. Vehicles that use crawler treads to travel
d. Vehicles used to provide mobility for the described permanently mounted equipment. The equipment must be power cranes, shovels, loaders, diggers or drills, or road construction or resurfacing equipment such as graders, scrapers, or rollers. The vehicle is not required to be self-propelled, but it may be.
e. Vehicles not described in a., b., c., or d. above and that are not self-propelled. They must be used to provide mobility for permanently attached equipment. The equipment can be devices used to raise or lower workers, such as cherry pickers. It can also be air compressors, pumps, and generators, including spraying, welding, building cleaning, geophysical exploration, lighting, and well servicing equipment.
f. Vehicles not described in a., b., c., or d. above and used for purposes other than transporting persons or cargo.
Vehicles that are self-propelled with the following permanently attached equipment are autos, not mobile equipment:
Mobile equipment does not include vehicles that are subject to
compulsory or financial responsibility laws or motor vehicle laws wherever they
are principally garaged or licensed. The
04 13 edition removes the words “in the state” after “motor vehicle laws” in
the prior edition with respect to auto licensing or garaging locations.
13. Occurrence
This is an accident. It includes continuous or repeated exposure to
essentially the same harmful conditions.
14. Personal and
Advertising Injury
This is any injury that arises out of one or more of the following offenses.
a. False arrest, detention or imprisonment
Note: These offenses apply far beyond law enforcement activities. Impeding the progress of a shoplifter is an example of detention and imprisonment. Not allowing persons to leave an area, for whatever reason, is another example of imprisonment.
b. Malicious prosecution
Note: Repeated reports to authorities about a neighbor’s conduct
can be considered malicious prosecution.
c. When an owner, landlord, or lessor of a premises wrongfully evicts, enters, or invades the rights of a person who occupies that premises. The owner, landlord, or lessor may actually commit the wrongful act(s) or someone who acts on behalf of the owner, landlord, or lessor may commit them.
Note: This offense focuses on the relationship between the landlord and the tenant. A landlord may believe that because he owns the property, he has the right of access to all of it at any time and can force tenants to leave at will. However, thanks to various state laws, tenants have protected rights of occupancy.
d. The publication of slandering or libeling a person or organization. Also, publication of material disparaging a person's or organization's goods, products, or services. The publication can be either written or oral and can take place using any form of communication, including the Internet and other electronic forms.
e. The publication of material that violates a person's right of privacy. The publication can be either written or oral and can take place using any form of communication, including the Internet and other electronic forms.
f. Another party’s advertising idea being used in the named insured’s advertisement
g. The named insured's advertisement that infringes on another party’s copyright, trade dress, or slogan
15. Pollutants
Pollutants are irritants and contaminants. They can be solid, liquid, gas, or thermal. Examples are smoke, vapor, soot, fumes, acids, alkalis, or chemicals. Waste is another example and the term “waste” includes property to be disposed of, as well as property to be recycled, reconditioned, or reclaimed.
16. Products-Completed Operations Hazard
Bodily injury and property damage that occurs away from the named insured's owned or rented premises as a result of the named insured's product or work. Products that are in the named insured's physical possession and work that has not yet been either completed or abandoned are not product-completed operations hazard.
Work is considered completed when the work called for in the named insured’s contract has been completed. When there is a contract for work at multiple sites, the work at one site is considered completed even if work remains to be done at other sites. Whenever part of work done at a site is put to its intended use by any party, other than a contractor or subcontractor still working on the same project, that part of the work is considered complete. Work is considered completed, even if it may still need service, maintenance, correction, repair, or replacement.
This definition does not include bodily injury or property damage that arises from any of the following:
Example: Jolly Foods hires Hauling, Inc. to
transport its “Homemade Chicken Salad” from Indiana to California. The
product arrives and is sold at local outlets. Individuals who eat it soon
become ill. It turns out that one of Jolly’s employees accidently turned off
the refrigerating unit on the truck while loading the chicken salad. Jolly
Foods is covered for the product losses because of the exception to this
definition. |
Related Article: Contractors and
Products-Completed Operations Coverage In The ISO Commercial General Liability
Coverage Forms
17. Property Damage
Property damage is physical injury to tangible property and includes the resulting loss of use because the property is damaged. Property damage is also the loss of use of tangible property even if no property has been physically injured. Loss of use is considered to have occurred at the time of the injury or occurrence that resulted in the property not being used.
Electronic data is not tangible property.
Electronic data includes information, facts, or programs stored on or used by the computer. Anything considered computer software, such as hard and floppy disks, CD-ROMs, flash drives or any media, is also not considered tangible property.
Note: This is extremely important and limiting! Its importance cannot be overemphasized. If the named insured passes a computer virus to another party's computer in any way, and that virus destroys important data on that computer there is no coverage because it is not property damage.
18. Suit
This is a civil proceeding that alleges damages for bodily injury, property damage, or personal and advertising injury that this insurance covers. Arbitration proceedings and any other alternative dispute resolution proceeding that claims such damages is also considered suit provided that the insurance company agrees that the insured should participate in them.
19. Temporary Worker
There are two types of temporary worker. One type is furnished to the
named insured to substitute for a permanent employee. The employee that the
temporary employee substitutes for must be only temporarily away from work. Another
type is a person who is furnished for seasonal or short-term needs.
Related Court Case: Leased Worker Considered a Temporary
Employee
20. Volunteer Worker
This is a person the named insured does not employ but who donates his
or her work and acts at the named insured’s direction and within the scope of
duties it prescribes. Volunteer workers are not paid fees, salaries, or any
other form of compensation for the work they perform for the named insured or
any other party.
21. Your Product
The following are restrictions on your products:
·
Real
property is not your product
·
Vehicles
are not considered containers
·
Vending
machines or other property that are rented to or located for the use of others
but not sold are not considered your product.
22. Your Work
This is work or operations performed by the named insured or by others on its behalf. Materials, parts, or equipment furnished in connection with such work are included. The warranties or representations made concerning the fitness, quality, durability, performance, or use of the work are also your work. The providing of warnings or instructions that are adequate is also your work and this includes the failing to provide them.
The header section of this coverage form states that Coverage A and Coverage B provide claims-made coverage and encourages the named insured to read it carefully. The purpose of this statement is to alert the named insured to the fact that certain parts of this coverage form are different than the occurrence coverage form.
This analysis addresses only the parts of the claims-made coverage form that differ from the occurrence coverage form. Those differences are found in the following sections:
Note: The WHO, WHAT, WHERE, and HOW aspects
of coverage are unchanged. The differences are based on WHEN.
Paragraphs b. and c. replaces paragraphs b., c., d., and e.
b. Coverage applies to bodily injury and property damage only if:
c. Claims made by persons or organizations that seek damages are treated as having been made when the notice of claim is first received and recorded by any insured or the insurance company, or when the insurance company makes a settlement, whichever occurs first.
Example: The policy period is 01/01/19 to 01/01/20 when coverage is written on a claims-made basis for the first time. It subsequently renews twice, each time on a claims-made coverage form. Three claims are reported during the time period. Claim #1 is a 12/01/18 occurrence reported on 01/15/19. Claim #2 is a 05/01/19 occurrence reported on 12/01/19. Claim #3 is a 02/01/19 occurrence reported on 06/01/20. Scenario 1–The retroactive date changes to match the effective date of each policy term:
Scenario 2–The retroactive date is the effective date of the first claims-made policy.
Scenario 3–The retroactive date on the declarations is "None."
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All claims for damages because of bodily injury to the same person are treated as having been made at the time that the first of those claims was made against any insured.
Example: Lois is crushed by some equipment that falls. A claim for her medical bills is presented on 07/01/19. Lois’ husband sends notification of his claim for loss of consortium to the insurance company. Lois dies on 03/101/21 and her family files a wrongful death claim against the insured. On 09/01/21, Lois' workers compensation carrier subrogates against the insured for the costs of the injuries she sustained that it paid. Each of these claims is treated as having the initial claims-made date of 07/01/19. |
All claims for damages because of property damage that causes loss to the same person or organization are treated as having been made at the time that the first of those claims was made against any insured.
Example: Carl’s pontoon boat smashed into a dock. A claim was made on 09/01/19 for the damage to the dock. Additional damage was discovered during the winter and a second claim was made in the spring. The marina could not open on time because of the extent of the damage and a third claim was made for loss of use. Each of the claims submitted for the same loss have the same initial claims-made date of 09/01/19. |
Paragraphs b. and c. replace paragraph b. This section is almost identical to the Coverage A. Insuring Agreement above except that it refers to offense instead of occurrence and personal and advertising injury instead of bodily injury or property damage.
Coverage applies to personal and advertising injury only if:
Claims made by persons or organizations are treated as having been made when the notice of claim is first received and recorded by any insured or the insurance company, or when the insurance company makes a settlement, whichever occurs first.
All claims for damages because of personal and advertising injury to the same person or organization as a result of an offense are treated as having been made at the time that the first of those claims was made against any insured.
Example: Dreamy Malts' claims-made CGL Coverage Form is written for the period 05/01/19 to 05/01/20. The retroactive date is 05/01/16. Over the 2018 Thanksgiving holiday, Dreamy tells a newspaper reporter that it once received contaminated milk from Dalton’s Fine Foods and would never use them again. Dalton’s sues Dreamy on 06/01/19. This coverage form responds because of the date the claim was made and because the offense was committed after the retroactive date and before the expiration date. |
2. Exclusions
The personal and advertising injury liability exclusions are identical in both coverage forms with one exception. Exclusion c. Material Published Prior to the Policy Period in the claims-made coverage form states that coverage does not apply to personal and advertising injury that arises out of oral or written publication of material that first took place before any retroactive date on the declarations.
2. Duties In The Event Of
Occurrence, Offense, Claim, or Suit
Subparagraph a. has an entry that is not in the occurrence coverage
form. It states that notice of an occurrence or offense is not notice of a
claim. This is a very important distinction because the notice of claim
date establishes the policy year under which the claim must be settled. Injured
parties do not always make a claim immediately after a claim. They may think
about it for a while before they pursue it. A claim is not considered made until
the injured party notifies the insured or the insurance company.
Example: On 08/01/18, Pamela sees a customer in her grocery store slip and fall near the frozen food section. She calls back to the storeroom for assistance, but the customer disappears before help arrives. Pamela notifies the insurance company of the occurrence on the same day. On 06/15/19 Pamela receives suit papers from that customer's family because he died as a result of the fall in the store following a series of subsequent hospitalizations. If Pam had claims-made coverage in force during the time period, the claims-made date is 06/15/19, not 08/01/18, and the coverage in force as of 06/15/19 responds, provided the retroactive date is prior to 08/01/18. |
Subparagraph b. in the two coverage forms is identical except for the first sentence. In the claims-made coverage form, when a claim is received by an insured the rest of the paragraph applies. In the occurrence coverage form, when a claim or a suit is brought against an insured the rest of the paragraph applies.
Note: This difference is because under the claims-made coverage the
timing of claim notice is what is important, not the type of claim.
4. Other Insurance
Subparagraph b. Excess Insurance has an additional provision that is not in the occurrence coverage form. It states that this insurance is excess over any other bodily injury or property damage insurance coverage if it is written on any other basis than claims-made and is effective before this coverage's effective date. However, this is only if either of the following applies:
This basically means that
if claims-made coverage replaces occurrence coverage, the occurrence coverage
form is primary, and the claims-made coverage form is excess in cases where
coverage overlaps because of establishing the retroactive date.
Example: Continuing the grocery store example above, if occurrence coverage was in effect on 08/01/18 and claims-made coverage was in effect on 06/15/19 with a retroactive date prior to 08/01/18, the occurrence coverage is primary, and the claims-made coverage is excess. |
10. Your Right to Claim and
Occurrence Information
Note: This condition in the claims-made coverage
form is not in the occurrence coverage form. It details the claims-made claim
information the insurance company releases for all periods that it provided
coverage on that basis, the parties it releases information to, and the
conditions related to releasing the information. The detailed analysis follows.
The insurance company provides the first named insured information that
relates to any claims-made CGL coverage issued to it during the previous three
years. The required information is:
Reserve amounts are based on the insurance company's judgment. They are
subject to change at any time and without notice and should not be considered
as final settlement amounts.
Note: It is extremely important to remember that none of this information
should be disclosed or provided to any claimant or its representative without
the insurance company's consent.
If the insurance company decides to cancel or not renew, it provides
this claim information 30 days or more before the cancellation or non-renewal
date. In other cases, it provides this information only after the first named
insured requests it in writing. The insurance company must respond only if it
receives the request no later than 60 days after the expiration date. It must
then provide the information not more than 45 days after it receives the
request.
The insurance company carefully develops and maintains claim and
occurrence information for its own business purposes. It does not make any
representations or warranties to any party with respect to its accuracy.
Cancellation or non-renewal is still effective even if the information provided
is not accurate.
Example: Crane, Inc. has been insured on a claims-made CGL Coverage Form written by Cranky Insurance Company for the past three years. Cranky notifies Crane that it will not renew coverage and provides Crane with two different reports. The first report reads as follows:
This report does not include ten other occurrences included on a similar report received from its previous carrier. The second report reads as follows:
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This section is in only the claims-made coverage form. It explains the
extended reporting periods and terms available if the coverage is cancelled,
not renewed, or replaced by coverage with a retroactive date later than the one
on this coverage form. It also applies if coverage is renewed on other than a
claims-made basis.
This section also explains how the limits of insurance apply and how the
premium for the extended reporting period is charged. The detailed analysis
follows.
1. The insurance company provides one or more described Extended Reporting
Periods if any of the following applies:
Note: The extended reporting period does not apply
if the named insured requests the change in the retroactive date or if coverage
on a different basis replaces claims-made coverage.
2. Extended Reporting Periods do not change the nature of the coverage
provided or extend the coverage period. These periods only apply to claims for:
3. A Basic Extended Reporting Period is included automatically and without
any additional premium charge. It begins at the end of the coverage period. It
lasts for:
This period does not apply to claims covered under any subsequent
insurance coverage the named insured purchases or that would be covered except
for the limit of insurance that applies to such claims being used up.
4. The Basic Extended Reporting Period does not increase or reinstate the
Limits of Insurance.
Example: Intergalactic Insurance Company renews Planet O’s CGL coverage on an occurrence form. This triggers the Basic Extended Reporting Period for the previous policy. Planet O's CGL coverage was on a claims-made basis for the past four years. The retroactive date was the date of the first claims-made policy and was never changed. The first claims-made coverage was effective 01/01/014 and the last claims-made CGL coverage form expired 01/01/18
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5. A Supplemental Extended Reporting Period is available by endorsement and
for an additional premium charge. Its duration is unlimited and begins when the
Basic Extended Reporting Period ends.
The named insured must request this endorsement in writing not later
than 60 days after the end of the policy period. This period does not take
effect unless the named insured pays the additional premium by the due date.
The insurance company calculates the additional premium according to its
rules and rates. In doing so, it considers the nature of the exposures,
previous types and limits of insurance, limits of insurance that remain to pay
future damages, and other relevant factors. In any event, the additional
premium is not more than 200% of the annual premium charged for this coverage
form.
The endorsement establishes the terms that apply to the Supplemental
Extended Reporting Period consistent with this section. It must include a
provision that essentially states that the insurance available for claims first
received during the period is excess over any other valid and collectible
insurance in force after the Supplemental Extended Reporting Period begins.
6. The insurance company provides the supplemental aggregate limits of
insurance described below if the Supplemental Extended Reporting Period is in
effect. These limits apply only for claims first received and recorded during
the Supplemental Extended Reporting Period. They are equal to the dollar amount
on the declarations in effect at the end of the policy period for each of the
following limits of insurance where a dollar amount has been entered:
Section III–Limits of Insurance, Paragraphs 2 and 3 are amended
accordingly. The Personal and Advertising Injury Limit, the Each Occurrence
Limit, and the Damage to Premises Rented to You Limit on the declarations
continue to apply, as established under Section III–Limits of Insurance,
Paragraphs 4, 5, and 6.
Note: Once the Supplemental Extended Reporting
Period has been requested and the premium paid, it cannot be cancelled by
either party.